Central Life Sciences has an established and dedicated Technical Services Group, a team that is entirely focused on providing field-based support and solutions for livestock and insect control challenges. This exciting initiative allows them to work closely with representatives, attend conferences, conduct producer visits, and perform on-site assessments. With a passion for understanding customer problems and delivering tailored solutions, this group aims to uncover new opportunities and technologies to better serve their customers and operations.
A Team Built for the Field
Mark Upton, highlighting the origins of the Technical Services Group, explains, "We decided several years ago that we needed a field tech services team. We finally got approval about a year ago to start interviewing for positions that would be primarily focused in the field. So, they're able to work with our reps, go to conferences, do producer calls, do walkthroughs on dairies, walk in swine barns. They're able to get out where the livestock are, see the problems, and work on solutions to fix problems."
A critical aspect of the Technical Services Group is their support for livestock products, which includes the Livestock Feed Additives and Farm & Ranch Teams. This team's mission is to identify challenges faced by livestock producers and offer customized solutions to improve their operations. Upton elaborates, "With the addition of, of yourself, Kylie, and two of our other teammates in the tech service group, we’ve created a fully functional dedicated technical services group. So, you're supporting the livestock products, both the feed additive team and our Starbar Farm & Ranch group."
Central Life Sciences' dedication to supporting their products goes beyond research and development; their Technical Services Group is focused on providing real-world solutions and education to livestock producers, grain operators, and pest control professionals. By leveraging their field-based expertise and commitment to customer support, this group aims to make a significant difference in the success of their customers and their operations.
Expertise Across Various Sectors
The Technical Services Group also extends its expertise to grain protectants and vector pest control markets. "We’ve got an individual that’s joined us to help out with our specialty group, primarily focusing on our grain protectants," says Upton. "And our forward teammate, including myself, would be focused on our vector and pest control market."
Commitment to Real-World Solutions
Central Life Sciences' dedication to supporting their products goes beyond research and development. Their Technical Services Group is focused on providing real-world solutions and education to livestock producers, grain operators, and pest control professionals. "Tech Services is just not us helping with research products or product development, but it’s actually going out and educating, going in and building those integrated pest management plans and helping out on those specific facilities," explains Upton. "We can help you with this."
One of the strengths of the Technical Services Group is the practical experience of its members. "We’ve all worked in the industries that we’re supporting, so we’re not coming out and only knowing the bugs," Upton points out. "We can go in and I understand those livestock operations because I’ve worked in there. Our grain specialist, he’s been in those situations. Our Vector and our PCO, our pest guy. He’s worked with those."
Learn more about our Technical Services Group and how they provide the best suited solutions for specific operational insect control needs in our YouTube video!
